Privacy Policy

Privacy Policy

Introduction

Welcome to https://real-estate-agencies-shepparton.thebestlocalpro.com (hereafter referred to as “Shepparton Real Estate” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, access, and handling of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s ConnectiCUT Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://real-estate-agencies-shepparton.thebestlocalpro.com
  2. Any applications, services, or products we offer through this platform
  3. Interactions between users and our websites, as well as any linked third-party sites, though these may have their own privacy policies that govern them.

Processing Activities

This policy outlines our practices when:

  1. You use our applications or services as an authorized user
  2. You visit our website or access content we provide
  3. You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your account creation and management, such as user names, email addresses, passwords, and profile settings.
  2. Payment Information: Data necessary for processing payments, including cardholder information, billing addresses, and payment history.
  3. Financial Information: Any financial records or details required for services or transactions.
  4. Purchase Information: Details about your purchases, such as items bought, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, which may include IP addresses, advertising IDs, and location data.
  6. Location Data: Information about your geographical location, including GPS coordinates.
  7. Feedback: Comments, reviews, or responses you provide to our surveys or feedback forms.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it.
  9. Product Information: Details about products you view, search for, or purchase on our site.

We gather this data through various means: user input forms, online interactions, browser cookies, and automated technologies like web beacons and analytics tools. Additionally, we may receive personal information from third parties who assist us in providing services, subject to their privacy policies.

Cookies

We use cookies for several reasons, enhancing your experience while on our site:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as enabling secure log-ins and personalized content.
  2. Preference Cookies: They remember your preferences, like language settings and display options.
  3. Analytics Cookies: Used to collect information about visitors’ interactions with our site for analytics purposes.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only as long as necessary for the purposes it was collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize your information.

Security Measures

To protect your personal data, we implement robust security measures:

  1. Encryption of communication channels to safeguard data during transmission.
  2. Engagement of secure third-party processing partners who adhere to strict privacy standards.
  3. Regular reviews and updates of our security protocols to address emerging threats.

Children’s Privacy

Shepparton Real Estate does not knowingly collect personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: The right to have inaccurate or incomplete information corrected.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data in certain circumstances.
  • Restriction: Limiting the use or processing of your data under specific conditions.
  • Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing the processing of your data for legitimate interests.
  • Non-Discrimination: Being free from unfair treatment due to exercising your data rights.

To exercise these rights or file appeals/complaints, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions related to this policy, data-related inquiries, unsubscribe requests, or other privacy concerns, please reach out to us via:

  • Email: [email protected]
  • Postal Mail: Privacy Team, Shepparton Real Estate, [Provide Address]